FirstStage Privacy Policy

Our contact details

Name: OpenDigital Limited

Address:
71-75 Shelton Street,
Covent Garden,
London,
United Kingdom
WC2H 9JQ

Email: privacy [at] firststage.co

The type of personal information we collect

We currently collect and process the following information:

• Customer employee contact details of those using FirstStage
• Job details provided to us by customers
• Job applicant name and contact details
• CV and other files relating to your job application
• Other application data
• The interview transcript between yourself and the AI interviewer (if applicable)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Your IP address, cookie identifier and other internet identifiers when you visit our web application
• You have applied for a job to a company that uses FirstStage as part of their recruitment process
• You are a customer of FirstStage and have provided your personal information to us

We also receive personal information indirectly, from the following sources in the following scenarios:

• Your full name, contact details, CV and other application data from the company you have applied to if they have received your application directly or via a third party

As a job applicant, we will share your application data, derived summary information and assessment of your application with the company you have applied to. We will share your application data to third party data subprocessors that we use to provide our service.

Subprocessors include:

• Amazon - Cloud computing and storage
• Google - Authentication and analytics
• Hotjar - User testing and feedback
• OpenAI - Data processing by large language models
• Postmark - Email sending and processing
• Sentry - Application monitoring and logging
• Stripe - Payment processing
• Vercel - Cloud computing and logging

We may share session data including interview transcript with Hotjar. We share session data including clicks and other page interactions with Google Analytics.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information is that we are pursuing a legitimate interest or providing our service to you. We process your information to:

• Provide a service that you've asked for under a contract
• provide, maintain and improve our services to meet the needs of our users
• Develop new products and features that are useful for our users
• Understand how people use our services to ensure and improve the performance of our services
• Customise our services to provide you with a better user experience
• Protect against harm to the rights, property or safety of OpenDigital Limited, our users or the public as required or permitted by law, including disclosing information to government authorities
• Perform research that improves our services for our users and benefits the public
• Fulfil obligations to our partners like developers and rights holders
• Enforce legal claims, including investigation of potential violations of ours Terms of Service

How we store your personal information

Your information is securely stored. We use at rest and in-transit encryption whenver handling your data.

As a customer, we keep your information for up to 12 months after ending our data processing agreement with you.

As a job applicant, we keep your information for 180 days or for the length of time the company recruitment process is open for the role, whichever is longest, so that we may provide our service. You may request for us to hold your data for longer so that you may be matched with future opportunities.

We will then dispose of your information by securely destroying it from our databases and cloud-based infrastructure.

You may request the deletion of your information at any time by emailing us: privacy [at] firststage.co